Datenschutzerklärung

Last Updated: July 14, 2026

Overview

At RIDGE SUPPLY, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices available to you regarding your personal data.

By visiting our website or purchasing our products, you acknowledge that you have read and accepted this Privacy Policy.

Personal Information We Collect

When you interact with our website, we may collect information that can identify or relate to you.

This may include:

Full name
Billing and shipping addresses
Email address
Telephone number
Payment information
Purchase history
Return and exchange records
Account credentials
Customer service communications
Device information
Browser type
IP address
Website activity
Cookies and similar technologies
How We Collect Information

We collect personal information through several methods.

Information You Provide

You may voluntarily provide information when you:

Create an account
Place an order
Subscribe to emails
Contact customer support
Participate in surveys or promotions
Automatic Collection

Certain technical information is gathered automatically while you browse our website through cookies, analytics tools, and similar technologies.

Third-Party Sources

We may also receive information from trusted partners, including:

Shopify
Payment processors
Shipping providers
Fraud prevention services
Analytics providers
Advertising platforms
How Your Information Is Used

Your information allows us to operate and improve our services.

We may use personal information to:

Process purchases
Verify payments
Ship products
Handle exchanges and refunds
Provide customer support
Improve website performance
Detect fraudulent transactions
Maintain website security
Personalize shopping experiences
Send promotional communications where permitted
Comply with legal obligations
Sharing Personal Information

RIDGE SUPPLY does not sell customer information.

Personal information may be shared only when necessary with trusted business partners who assist in operating our store, including:

Shopify
Payment providers
Shipping carriers
Cloud hosting providers
Customer support software
Analytics services
Marketing platforms
Fraud detection providers

Information may also be disclosed when required by applicable law, court order, governmental authority, or to protect our legal rights.

Shopify Services

Our online store is powered by Shopify.

Certain information required to process transactions and operate the website may therefore be processed through Shopify in accordance with Shopify's own privacy practices.

Third-Party Websites

Our website may contain links to websites operated by independent organizations.

RIDGE SUPPLY has no control over those websites and accepts no responsibility for their privacy practices, content, or security. We encourage users to review the privacy policies of every website they visit.

Children's Privacy

Our website is intended for adults.

We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that such information has been collected, appropriate steps will be taken to remove it.

Data Protection

We maintain commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although we continuously work to protect customer information, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

Personal information is retained only for as long as reasonably necessary to:

Complete transactions
Fulfill contractual obligations
Provide customer support
Meet legal and tax requirements
Resolve disputes
Enforce our policies

When information is no longer required, it is securely deleted or anonymized whenever appropriate.

Your Privacy Rights

Depending on your country or state of residence, you may have rights that include:

Requesting access to your personal information
Correcting inaccurate information
Requesting deletion of your data
Receiving a copy of your information
Restricting certain processing activities
Objecting to direct marketing
Withdrawing previously granted consent

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.

Residents of certain jurisdictions, including the European Economic Area, the United Kingdom, and specific U.S. states, may have additional rights under applicable privacy legislation.

Exercising Your Rights

To submit a privacy-related request, please contact our customer support team.

For your protection, we may verify your identity before processing any request involving personal information.

Requests will be handled in accordance with applicable legal requirements.

International Processing

Your personal information may be transferred to, processed, or stored in countries other than your own.

Where required by law, appropriate safeguards—including Standard Contractual Clauses or other approved transfer mechanisms—are implemented to protect transferred personal information.

Policy Updates

This Privacy Policy may be revised periodically to reflect changes in our business practices, legal obligations, or website functionality.

The most recent version will always be available on this page together with its updated revision date.

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Customer Support

📩 support@ridgesupply.com

RIDGE SUPPLY
United States